TelAsk has tailored its Quit Manager Solution to contribute to the development of The Ottawa Model for Smoking Cessation (OMSC) Program

Clinical practice guidelines emphasize that clinicians and healthcare delivery systems should consistently identify and treat all tobacco users using available counselling treatments and medications. But, evidence alone is insufficient to change routine clinical practice. There is a need to alter practices so that smoking cessation support is systematically and easily provided to all patients who smoke as part of routine care.

Developing the system that leads to the consistent identification, documentation, treatment, and follow-up of all patients or clients who smoke result in more quit attempts and, ultimately, more smokers becoming smoke-free.

TelASK Quit Manager plays a key role in the success of the OMSC by supporting the documentation and follow-up of smokers and by the reporting it provides stakeholders in the post-implementation phase.

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About OMSC


Is a validated, evidence-based process that uses principles of knowledge translation and organizational change to implement systematic approaches to smoking cessation within healthcare settings

Has been shown to increase the rates at which healthcare providers advise and assist smokers to quit; increase long-term smoking abstinence rates; reduce downstream healthcare use; and reduce premature risk of death

Results in the systematic identification, treatment, and follow-up of smokers as part of routine care

Is cost-effective, from the hospital payer perspective and results in reduced healthcare costs of patients who receive the program.

Is adaptable for any type of healthcare setting and is currently being implemented in over 350 sites across Canada.

TelASK Quit Manager plays a significant role in the outcome for the thousands of smokers served by the OMSC and we would not hesitate to recommend TelASK to your organization.

Robert Reid, PhD, MBADeputy Chief of Prevention and Rehabilitation, University of Ottawa Heart Institute